Privacy Policy
Last updated: January 26, 2026
At TAO.ai ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and authentication credentials when you create an account
- Payment Information: Billing details processed securely through our payment providers
- Usage Data: Information about how you interact with our services, including tasks run and agents used
- Communications: Any messages or feedback you send to us
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- With Service Providers: Third parties that perform services on our behalf
- For Legal Reasons: When required by law or to protect our rights
- With Your Consent: When you have given us permission to share
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Opt-out of marketing communications
Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]